Expected lifespan is ApplianceEdge's estimate, formed from category lifetime data, service records and warranty terms. It is not a prediction for your unit and not a manufacturer figure — with proper care and maintenance, many appliances last well beyond this range. Everything else on this tab is written from the record's fields. Sources: Samsung manual
What to Expect
Full warranty terms are in Owning It.
Recalls
None on file
verified Sep 2026
None Documented
Explicit Negative
n/a
Warranty Claim
Samsung directs owners to contact it for diagnosis and warranty-service instructions.
Authorized Network
Covered warranty work must be performed by a Samsung authorized service center.
Warranty Claim
Samsung may request the dated sales receipt or proof of delivery when validating coverage.
Warranty Claim
The published limited warranty applies to new products purchased and used in the United States.
Warranty Claim
Samsung identifies the product manual as the source for complete model-specific warranty terms.
Support Entry
Registered owners can view warranty information and start service through My Products.
Support Entry
Samsung provides telephone, chat and online support entry points.
Extended Care
Samsung advertises optional Care+ service-contract plans of three, five or seven years.
Extended Care
Care+ advertises power-surge coverage and eligible refrigerator or freezer food-loss reimbursement.
Factory Service
Samsung describes appliance repairs by Samsung-certified experts using genuine Samsung parts.
Smart Diagnostics
SmartThings Home Care displays connected-appliance alerts and troubleshooting steps.
Smart Diagnostics
Owners can create a repair ticket from Home Care when its troubleshooting does not resolve an alert.
Support Entry
Home Care provides support-chat and repair-status entry points.
Diagnostics
Samsung provides product-specific error and diagnostic code guidance through SmartThings Home Care.
Parts Channel
Samsung directs owners and independent repair businesses to Encompass for genuine parts, tools and documentation for supported products.
Factory Service
The Beyond Boundaries program offers at-home repairs in additional rural service areas.
Diagnostics
Samsung describes a ten-point diagnostic test during a Beyond Boundaries service visit.
Authorized Network
Samsung described Beyond Boundaries coverage within four hours of participating Care Centers.
Warranty Claim
In-home warranty service is subject to authorized-servicer availability in the customer’s area.
Warranty Claim
An appliance must be accessible and unobstructed for in-home service.
Warranty Claim
Samsung may repair, replace or refund a covered product at its option.
Warranty Claim
Replacement parts and products retain the original warranty remainder or ninety days, whichever is longer.
Authorized Network
Samsung’s builder support team assists with repair scheduling, escalations and warranty registration.
Support Entry
The builder self-service portal supports service tickets, status checks and warranty checks.
Parts Channel
Samsung’s builder catalog publishes dedicated parts-research and parts-return support channels.
Diagnostics
Chef Collection installers can perform Wi-Fi remote diagnostic checks.
Error codes and known issues come from manufacturer documents and public records, not from reviews.
This page draws on the ApplianceEdge Registry — 2,600 appliance families connected to more than 9,400 verified models, independently researched. We don’t know everything about this family yet, and we won’t pretend to: finish records and filter and accessory cross-references for this platform are still being verified. We only publish what we can stand behind, and the gaps close as the Registry grows.
ApplianceEdge assessments — lifespans, repair values, and reliability notes — are our editorial opinions, built from documented third-party sources: owner reports, industry pricing data, manufacturer literature, and official records. They describe patterns across a product family, not any individual machine; your experience may differ. Recall information links directly to official CPSC notices. We accept no payment from manufacturers, and no brand influences what we publish.
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