Expected lifespan is ApplianceEdge's estimate, formed from category lifetime data, service records and warranty terms. It is not a prediction for your unit and not a manufacturer figure — with proper care and maintenance, many appliances last well beyond this range. Everything else on this tab is written from the record's fields.
What to Expect
Full warranty terms are in Owning It.
Recalls
None on file
verified Sep 2026
None Documented
Explicit Negative
Warranty Claim
Samsung directs owners to contact it for diagnosis and warranty-service instructions.
Authorized Network
Covered warranty work must be performed by a Samsung authorized service center.
Warranty Claim
Samsung may request the dated sales receipt or proof of delivery when validating coverage.
Warranty Claim
The published limited warranty applies to new products purchased and used in the United States.
Warranty Claim
Samsung identifies the product manual as the source for complete model-specific warranty terms.
Support Entry
Registered owners can view warranty information and start service through My Products.
Support Entry
Samsung provides telephone, chat and online support entry points.
Extended Care
Samsung advertises optional Care+ service-contract plans of three, five or seven years.
Extended Care
Care+ advertises power-surge coverage and eligible refrigerator or freezer food-loss reimbursement.
Factory Service
Samsung describes appliance repairs by Samsung-certified experts using genuine Samsung parts.
Smart Diagnostics
SmartThings Home Care displays connected-appliance alerts and troubleshooting steps.
Smart Diagnostics
Owners can create a repair ticket from Home Care when its troubleshooting does not resolve an alert.
Support Entry
Home Care provides support-chat and repair-status entry points.
Diagnostics
Samsung provides product-specific error and diagnostic code guidance through SmartThings Home Care.
Parts Channel
Samsung directs owners and independent repair businesses to Encompass for genuine parts, tools and documentation for supported products.
Factory Service
The Beyond Boundaries program offers at-home repairs in additional rural service areas.
Diagnostics
Samsung describes a ten-point diagnostic test during a Beyond Boundaries service visit.
Authorized Network
Samsung described Beyond Boundaries coverage within four hours of participating Care Centers.
Warranty Claim
In-home warranty service is subject to authorized-servicer availability in the customer’s area.
Warranty Claim
An appliance must be accessible and unobstructed for in-home service.
Warranty Claim
Samsung may repair, replace or refund a covered product at its option.
Warranty Claim
Replacement parts and products retain the original warranty remainder or ninety days, whichever is longer.
Authorized Network
Samsung’s builder support team assists with repair scheduling, escalations and warranty registration.
Support Entry
The builder self-service portal supports service tickets, status checks and warranty checks.
Parts Channel
Samsung’s builder catalog publishes dedicated parts-research and parts-return support channels.
Diagnostics
Chef Collection installers can perform Wi-Fi remote diagnostic checks.
Repair
What’s involved
DIY
Parts
Labor
DIY
Moderate DIY
What’s involved
Replace drain pump.
Usually 1–3 days without it
Parts
Drain Pump
$58–$140
Labor
$150–$325
Drain Pump
Replace drain pump. Usually 1–3 days without it
Moderate DIY
Drain Pump
$58–$140
$150–$325
DIY
Advanced DIY
What’s involved
Door alignment and the interlock circuit are checked, then the failed lock/switch assembly is replaced.
Parts
Door Lock / Switch Assembly
$56–$109
Labor
$150–$325
Door Lock / Switch Assembly
Door alignment and the interlock circuit are checked, then the failed lock/switch assembly is replaced.
Advanced DIY
Door Lock / Switch Assembly
$56–$109
$150–$325
DIY
Advanced DIY
What’s involved
Replace door boot/gasket.
Usually 1–5 days without it
Parts
Door Seal / Boot Gasket
$104–$159
Labor
$150–$325
Door Seal
Replace door boot/gasket. Usually 1–5 days without it
Advanced DIY
Door Seal / Boot Gasket
$104–$159
$150–$325
DIY
Advanced DIY
What’s involved
Leveling and load conditions are ruled out, then worn shocks or suspension components are replaced as a matched set.
Parts
Shock absorber / strut / suspension-spring service part or kit
$40–$125
usually replaced as a set
Labor
$150–$325
Shock Absorbers / Suspension Springs
Leveling and load conditions are ruled out, then worn shocks or suspension components are replaced as a matched set.
Advanced DIY
Shock absorber / strut / suspension-spring service part or kit
$40–$125
usually replaced as a set
$150–$325
DIY
Technician job
What’s involved
Replace rear bearing and/or spider; often requires tub split or tub assembly.
Usually 3–7 days without it
Parts
Tub bearing
$72–$126
Spider arm / flange shaft assembly
$247–$280
Labor
$250–$425
Tub Bearing / Spider Arm
Replace rear bearing and/or spider; often requires tub split or tub assembly. Usually 3–7 days without it
Technician job
Tub bearing
$72–$126
Spider arm / flange shaft assembly
$247–$280
$250–$425
DIY
Advanced DIY
What’s involved
Supply screens and pressure are checked before the restricted or electrically failed valve assembly is replaced.
Parts
Water Inlet Valve
$61–$112
Labor
$125–$250
Water Inlet Valve
Supply screens and pressure are checked before the restricted or electrically failed valve assembly is replaced.
Advanced DIY
Water Inlet Valve
$61–$112
$125–$250
DIY
Advanced DIY
What’s involved
Power, lock, pump, motor, and sensor circuits are checked before replacing the failed control architecture.
Parts
Main control board
$225–$295
User interface board / console
$238–$364
Labor
$150–$325
Main Control Board / UI Board
Power, lock, pump, motor, and sensor circuits are checked before replacing the failed control architecture.
Advanced DIY
Main control board
$225–$295
User interface board / console
$238–$364
$150–$325
DIY
Easy DIY
What’s involved
The rear panel is removed and the broken, stretched, or thrown belt is replaced after pulley alignment is checked.
Parts
Drive Belt
$24–$49
Labor
$150–$325
Drive Belt
The rear panel is removed and the broken, stretched, or thrown belt is replaced after pulley alignment is checked.
Easy DIY
Drive Belt
$24–$49
$150–$325
DIY
Easy DIY
What’s involved
The washer is professionally cleaned and, when contamination is embedded or the boot is damaged, the door boot is replaced.
Parts
Door boot / bellow (torn, damaged, or non-remediable contamination only)
$100–$180
Labor
$150–$325
Door Boot Contamination (Mold)
The washer is professionally cleaned and, when contamination is embedded or the boot is damaged, the door boot is replaced.
Easy DIY
Door boot / bellow (torn, damaged, or non-remediable contamination only)
$100–$180
$150–$325
DIY
Technician job
What’s involved
The technician tests the motor windings, hall/tach sensor, harness, and control output, then replaces the failed motor-side component.
Parts
Drive motor
$249–$285
Stator
$192–$233
Rotor
$181–$203
Labor
$150–$325
Drive Motor / Stator / Rotor
The technician tests the motor windings, hall/tach sensor, harness, and control output, then replaces the failed motor-side component.
Technician job
Drive motor
$249–$285
Stator
$192–$233
Rotor
$181–$203
$150–$325
Easy DIY: basic tools, under an hour. Moderate: some disassembly. Advanced: experience with the machine's internals. Technician: sealed-system, electrical or tub-split work.
Parts prices don’t move much across the country; labor does. If a technician supplies the part, expect 40–50% on top of the part price.
Error codes and known issues come from manufacturer documents and public records, not from reviews.
This page draws on the ApplianceEdge Registry — 2,600 appliance families connected to more than 9,400 verified models, independently researched. We don’t know everything about this family yet, and we won’t pretend to: finish records and filter and accessory cross-references for this platform are still being verified. We only publish what we can stand behind, and the gaps close as the Registry grows.
ApplianceEdge assessments — lifespans, repair values, and reliability notes — are our editorial opinions, built from documented third-party sources: owner reports, industry pricing data, manufacturer literature, and official records. They describe patterns across a product family, not any individual machine; your experience may differ. Recall information links directly to official CPSC notices. We accept no payment from manufacturers, and no brand influences what we publish.
See what Samsung has on sale today
Current Samsung promotions, plus offers from similar brands.
ApplianceEdge is not currently compensated for referrals made through links on this site. Links to products, retailers, and service providers are provided for convenience only. Our recommendations are based on ownership experience, reliability considerations, serviceability, and household fit—not compensation. No manufacturer or retailer pays for placement or favorable coverage.
