E402 is Fisher & Paykel's earlier 13.5-cu-ft-class bottom-freezer fridge from the ActiveSmart era — a slim, simple machine from before the brand's US lineup went counter-depth across the board. A smaller footprint than American brands offered at the time, with the freezer on the bottom where you use it less. Owners kept them for the fit, not the features.
These model numbers have been verified as belonging to the E402 family. Small variations exist inside a family — your exact model is what ties recalls, known issues and repair guidance to your machine.
Living with an E402 is about as simple as refrigeration gets — fewer systems, fewer surprises. A smaller footprint than American brands offered at the time, with the freezer on the bottom where you use it less. Owners kept them for the fit, not the features. Day to day, an occasional coil cleaning and a healthy door gasket are most of the job; simplicity is why these tend to just keep running. Our data puts the ApplianceEdge Expected Lifespan at 14 years for this family. Treat that as the planning baseline, not the ceiling — well-maintained units regularly run past it.
ApplianceEdgeExpected Lifespan
14 yrsOur estimate for this family with normal use and basic care.
The ApplianceEdge Expected Lifespan is our editorial opinion, drawn from ownership patterns and market data. It is not a warranty, a prediction for your unit, or a substitute for an assessment of your machine’s actual condition.
Recall Information
No recalls on our record for this family. We watch official CPSC recall notices continuously to keep you protected — if anything ever changes, it will show up here.
Warranty Coverage
Refrigeration sealed system
Refrigeration receives an additional three years on the sealed system, for five years total parts and labor.
Coverage varies by year and region. Confirm yours with Fisher & Paykel against your exact model to be sure.
Recurring Issues to Watch For
No documented programs or service records are on file for this platform. These are common wear points for the category.
Defrost System
Fridge warm but freezer cold, or frost on back wall
Fan Motor
Not cooling well, or fan is noisy or dead
Ice Maker / Water Inlet Valve
Ice maker stopped making ice
Defrost Drain (Clogged)
Water pools under crisper drawers or on the floor
Compressor Start Relay
Makes clicking sound repeatedly but won’t cool
Thermostat / Thermistor
Temperature swings, or food freezes in the fridge
Door Gasket
Door won’t seal, or condensation at the opening
Condenser Fan Motor
Runs constantly, runs hot, or rattles in back
Main Control Board
Intermittent cooling, dead display, or error codes
Compressor / Sealed System
Fridge and freezer warm — runs but doesn’t cool
Maintenance Habits
Clean the condenser area only when the owner manual identifies it as user-accessible.
Inspect yearly; clean every 3–6 months in dusty, greasy or pet-heavy homes — Dust and pet hair restrict heat rejection, making the compressor and condenser fan run hotter and longer. Some newer designs are sealed or service-only, so the model manual controls.
Keep the door gasket clean and confirm it seals evenly all the way around.
Wipe monthly; inspect whenever condensation or frost appears — A dirty, folded or loose gasket leaks warm humid air into the cabinet. That drives longer run times and can create frost or condensation that looks like a cooling-system failure.
Replace the refrigerator water filter on schedule if the machine has one.
Every 6 months, at the indicator, or sooner if flow drops — A loaded filter restricts water flow. That can produce slow dispensing, undersized ice and low ice production without any failed valve or ice maker.
Verify cabinet temperature and leave room for internal and external airflow.
Check monthly and after major loading changes — A refrigerator cannot stabilize temperature when vents are buried or the cabinet is packed solid. A thermometer catches a slow cooling decline before food loss or a complete no-cool event.
Habits like these tend to extend the useful life of the appliance. They are not a guarantee against failure.
Accessories
Water Filter
847200
Water Filter
862285
Water Filter
862288
Our records show these accessories fit this family. Product lines can change without notice — double-check your manual or the part number on what you’re replacing before ordering.
Fisher & Paykel runs its own techs in certain big cities only — everywhere else, service comes from independent authorized companies. Parts for older machines thin out faster than mainstream brands, so know your path before a repair, not during one.
Fisher & Paykel books service directly through the brand, online or by phone. In larger metro areas that often means a dedicated Fisher & Paykel technician; elsewhere an authorized partner takes the job. Out of warranty, brand-experienced techs are worth seeking out — the machines reward familiarity, especially the DishDrawers.
Repair Economics
Most-Common Repair
$125–$450
Defrost System
Common Repair
Typical Range
Defrost System
$125–$450
Fan Motor
$150–$400
Ice Maker / Water Inlet Valve
$125–$650
Defrost Drain (Clogged)
$125–$300
Compressor Start Relay
$125–$300
Thermostat / Thermistor
$125–$400
Door Gasket
$100–$300
Condenser Fan Motor
$150–$350
Main Control Board
$225–$800
Compressor / Sealed System
$600–$1,500
Working On It Yourself
This platform is generally approachable for a confident DIYer. The repairs owners face most often here — Defrost System, Fan Motor and Ice Maker / Water Inlet Valve — can typically be handled with basic tools and patience. The jobs that go deeper — sealed-system and compressor work — belong to a licensed technician; that work requires EPA certification and recovery equipment, and there is no homeowner path for it.
This page draws on the ApplianceEdge Registry — 2,640 appliance families connected to more than 18,200 verified models, independently researched. We don’t know everything about this family yet, and we won’t pretend to: finish records and parts availability for this platform are still being verified. We only publish what we can stand behind, and the gaps close as the Registry grows.
ApplianceEdge assessments — lifespans, repair values, and reliability notes — are our editorial opinions, built from documented third-party sources: owner reports, industry pricing data, manufacturer literature, and official records. They describe patterns across a product family, not any individual machine; your experience may differ. Recall information links directly to official CPSC notices. We accept no payment from manufacturers, and no brand influences what we publish.
ApplianceEdge is not currently compensated for referrals made through links on this site. Links to products, retailers, and service providers are provided for convenience only. Our recommendations are based on ownership experience, reliability considerations, serviceability, and household fit—not compensation. No manufacturer or retailer pays for placement or favorable coverage.
