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GE Profile

PYE

French Door Refrigerator

About

What We Know

PYE is GE Profile’s counter-depth French-door family with exterior ice and water and hands-free AutoFill on many versions. It is the shallow-cabinet counterpart to the larger standard-depth PFE line. The line combines broad upper storage with a more integrated kitchen profile, temperature-controlled pantry space, and a high-function dispenser.

The File, At a Glance
Verified Models 16

These model numbers have been verified as belonging to the PYE family. Small variations exist inside a family — your exact model is what ties recalls, known issues and repair guidance to your machine.

Standard Warranty
1 Year Parts & Labor
Model Match Confidence
High

Ownership

How We See It

Living with a PYE is the modern kitchen's workhorse arrangement — fresh food at eye level, freezer below, and the water systems earning their keep daily. The line combines broad upper storage with a more integrated kitchen profile, temperature-controlled pantry space, and a high-function dispenser. Day to day, the filter swap and an occasional coil cleaning are the whole routine — and when something does complain, it's usually the ice maker first. When repairs come, parts are plentiful — independents cover most of it and the brand's own service covers the rest. Our data puts the ApplianceEdge Expected Lifespan at 12 years for this family. Treat that as the planning baseline, not the ceiling — well-maintained units regularly run past it.

ApplianceEdge Expected Lifespan
12 yrs Our estimate for this family with normal use and basic care.

The ApplianceEdge Expected Lifespan is our editorial opinion, drawn from ownership patterns and market data. It is not a warranty, a prediction for your unit, or a substitute for an assessment of your machine’s actual condition.

Recall Information

No recalls on our record for this family. We watch official CPSC recall notices continuously to keep you protected — if anything ever changes, it will show up here.

Warranty Coverage
Refrigerator sealed system

Selected Profile refrigerator models provide extended sealed-system coverage through five years.

Warranty info →

Coverage varies by year and region. Confirm yours with GE Profile against your exact model to be sure.

Recurring Issues to Watch For
Service RecordEst. 2014–2015
Fresh-food evaporator-fan electrical/performance failure cohort

GE bulletin REF03-18 defines French-door refrigerators in a May 2014-March 2015 serial cohort requiring an updated fresh-food evaporator fan.

Is my model affected? ► Show less ▴

Serial: HD, LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF

  • PFE27KSDESS
  • PFE28RSHBSS
  • PFE28RSHCSS
  • PFE28RSHDSS
  • PFE28RSHESS
  • PFE29PSDESS
  • PFE29PSDFSS
  • PWE23KGDCBB
  • PWE23KGDCWW
  • PWE23KGDDBB
  • PWE23KGDDWW
  • PWE23KGDEBB
  • PWE23KGDEWW
  • PWE23KMDCES
  • PWE23KMDDES
  • PWE23KMDEES
  • PWE23KSDCSS
  • PWE23KSDDSS
  • PWE23KSDESS
  • PYE22PSHBSS
  • PYE22PSHCSS
  • PYE22PSHDSS
  • PYE22PSHFSS
  • PYE23KSDESS
  • PYE23PSDESS

Bulletin recovered from court records; not independently published by the manufacturer.

Service Record
Moisture freezing on fresh-food evaporator fan

GE bulletin REF06-16 identifies moisture freezing on or around the fresh-food evaporator-fan blade on defined French-door model families.

Is my model affected? ► Show less ▴
  • PFE27
  • PFE28
  • PFE29
  • PYE22
  • PYE23

Bulletin recovered from court records; not independently published by the manufacturer.

(category-level wear points)
  • Ice Maker

    Ice maker stopped working or freezes up

  • Water Inlet Valve / Dispenser Assembly

    Water dispenser is slow, dead, or leaking

  • Evaporator Fan Motor / Air Damper

    Fridge warm but freezer cold, or fan noise

  • Defrost System

    Frost builds up behind an interior panel

  • Compressor / Sealed System

    Fridge and freezer warm — runs but doesn’t cool

  • Control Board

    Intermittent cooling, dead display, or error codes

  • Defrost Drain / Water Tubing

    Water pools under crisper drawers or on the floor

  • Thermistor / Air-Damper Control

    Temperature swings, or food freezes in the fridge

  • Door Gasket / Center Mullion Assembly

    Condensation between doors, or door won’t seal

  • Condenser Fan Motor

    Runs constantly, runs hot, or rattles in back

Maintenance Habits
Clean the condenser area only when the owner manual identifies it as user-accessible.

Inspect yearly; clean every 3–6 months in dusty, greasy or pet-heavy homes — Dust and pet hair restrict heat rejection, making the compressor and condenser fan run hotter and longer. Some newer designs are sealed or service-only, so the model manual controls.

Keep the door gasket clean and confirm it seals evenly all the way around.

Wipe monthly; inspect whenever condensation or frost appears — A dirty, folded or loose gasket leaks warm humid air into the cabinet. That drives longer run times and can create frost or condensation that looks like a cooling-system failure.

Replace the refrigerator water filter on schedule if the machine has one.

Every 6 months, at the indicator, or sooner if flow drops — A loaded filter restricts water flow. That can produce slow dispensing, undersized ice and low ice production without any failed valve or ice maker.

Verify cabinet temperature and leave room for internal and external airflow.

Check monthly and after major loading changes — A refrigerator cannot stabilize temperature when vents are buried or the cabinet is packed solid. A thermometer catches a slow cooling decline before food loss or a complete no-cool event.

Habits like these tend to extend the useful life of the appliance. They are not a guarantee against failure.

Debating a repair? Find out what the math says.

Service

What to Expect

Profile gets the same GE service machine — factory techs and certified locals — with a more refined machine on the bench. Parts stay deep.

GE Profile uses GE's service machinery: book through Bodewell online or by phone, and either a GE factory tech (common in larger metros) or an authorized servicer takes the call. Parts and repair knowledge are broadly available beyond the warranty years.

Repair Economics
Most-Common Repair
$150–$600
Ice Maker
Common RepairTypical Range
Ice Maker $150–$600
Water Inlet Valve / Dispenser Assembly $100–$350
Evaporator Fan Motor / Air Damper $175–$400
Defrost System $150–$450
Compressor / Sealed System $600–$1,500
Control Board $225–$800
Defrost Drain / Water Tubing $125–$350
Thermistor / Air-Damper Control $125–$400
Door Gasket / Center Mullion Assembly $125–$350
Condenser Fan Motor $150–$350
Parts Availability
Parts Availability

Plentiful

Loaded AppliancePartsPros and Parts Town model-family catalogs for PYE22KYNFS; both showed purchasable functional parts in independent distribution.

Parts Sources
Third-party suppliers
Working On It Yourself

This platform is generally approachable for a confident DIYer. The repairs owners face most often here — Ice Maker, Water Inlet Valve / Dispenser Assembly and Evaporator Fan Motor / Air Damper — can typically be handled with basic tools and patience. The jobs that go deeper — sealed-system and compressor work — belong to a licensed technician; that work requires EPA certification and recovery equipment, and there is no homeowner path for it.

Data You Can Trust

This page draws on the ApplianceEdge Registry — 2,640 appliance families connected to more than 18,200 verified models, independently researched. We don’t know everything about this family yet, and we won’t pretend to: finish records and filter and accessory cross-references for this platform are still being verified. We only publish what we can stand behind, and the gaps close as the Registry grows.

ApplianceEdge assessments — lifespans, repair values, and reliability notes — are our editorial opinions, built from documented third-party sources: owner reports, industry pricing data, manufacturer literature, and official records. They describe patterns across a product family, not any individual machine; your experience may differ. Recall information links directly to official CPSC notices. We accept no payment from manufacturers, and no brand influences what we publish.

ApplianceEdge is not currently compensated for referrals made through links on this site. Links to products, retailers, and service providers are provided for convenience only. Our recommendations are based on ownership experience, reliability considerations, serviceability, and household fit—not compensation. No manufacturer or retailer pays for placement or favorable coverage.