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KitchenAid

KSRS

Side-by-Side RefrigeratorEst. 1998–2009

About

What We Know

The KSRS family is KitchenAid’s older standard-depth side-by-side platform, commonly around 25 cu. ft. with exterior ice and water. It was a mainstream premium workhorse before the brand shifted its emphasis to French doors.

The File, At a Glance
Generation / Era
Est. 1998–2009
Verified Models 13
1 KSRS25FBWH00 — also sold as KSRS25FBWH00-SIDE-BY-SIDE

These model numbers have been verified as belonging to the KSRS family. Small variations exist inside a family — your exact model is what ties recalls, known issues and repair guidance to your machine.

Standard Warranty
1 Year Parts & Labor
Model Match Confidence
High

Ownership

How We See It

Living with a KSRS is orderly living — freezer on one side, fridge on the other, and a dispenser that quietly becomes the most-used feature in the kitchen. The family offered generous capacity for the period, full-height freezer access, and adjustable door and shelf storage. Day to day, the routine is small: filter, coils, door gaskets — with the ice-and-water path being the part to watch as the years add up. When something does wear out, parts are easy to find and most independent techs can do the work. Our data puts the ApplianceEdge Expected Lifespan at 13 years for this family. Treat that as the planning baseline, not the ceiling — well-maintained units regularly run past it.

ApplianceEdge Expected Lifespan
13 yrs Our estimate for this family with normal use and basic care.

The ApplianceEdge Expected Lifespan is our editorial opinion, drawn from ownership patterns and market data. It is not a warranty, a prediction for your unit, or a substitute for an assessment of your machine’s actual condition.

Recall Information

No recalls on our record for this family. We watch official CPSC recall notices continuously to keep you protected — if anything ever changes, it will show up here.

Warranty Coverage
Standard full warranty

1 year parts & labor. Some components may carry longer coverage than the standard term — your warranty booklet or KitchenAid can confirm for your exact model.

Coverage varies by year and region. Confirm yours with KitchenAid against your exact model to be sure.

Recurring Issues to Watch For

No documented programs or service records are on file for this platform. These are common wear points for the category.

  • Dispenser Switch / Auger Motor

    Ice or water dispenser doesn’t work

  • Ice Maker

    Ice maker stopped making ice

  • Water Inlet Valve

    No water at dispenser, or small hollow ice

  • Evaporator Fan Motor

    Freezer cold but fridge side warm, or fan noise

  • Defrost System

    Frost on freezer back wall, or fridge warms up

  • Main Control Board

    Intermittent cooling, dead display, or error codes

  • Thermostat

    Fridge side freezes food, or swings warm and cold

  • Condenser Fan Motor

    Runs constantly, runs hot, or rattles in back

  • Door Gasket

    Door won’t seal, or condensation at the opening

  • Compressor

    Fridge and freezer warm — runs but doesn’t cool

Maintenance Habits
Clean the condenser area only when the owner manual identifies it as user-accessible.

Inspect yearly; clean every 3–6 months in dusty, greasy or pet-heavy homes — Dust and pet hair restrict heat rejection, making the compressor and condenser fan run hotter and longer. Some newer designs are sealed or service-only, so the model manual controls.

Keep the door gasket clean and confirm it seals evenly all the way around.

Wipe monthly; inspect whenever condensation or frost appears — A dirty, folded or loose gasket leaks warm humid air into the cabinet. That drives longer run times and can create frost or condensation that looks like a cooling-system failure.

Replace the refrigerator water filter on schedule if the machine has one.

Every 6 months, at the indicator, or sooner if flow drops — A loaded filter restricts water flow. That can produce slow dispensing, undersized ice and low ice production without any failed valve or ice maker.

Verify cabinet temperature and leave room for internal and external airflow.

Check monthly and after major loading changes — A refrigerator cannot stabilize temperature when vents are buried or the cabinet is packed solid. A thermometer catches a slow cooling decline before food loss or a complete no-cool event.

Habits like these tend to extend the useful life of the appliance. They are not a guarantee against failure.

Debating a repair? Find out what the math says.

Service

What to Expect

KitchenAid pairs premium machines with the industry's friendliest repair world: any good tech can work on one, parts are everywhere, and W Service's network of local companies covers the rest.

KitchenAid warranty work books through the brand's W Service portal or phone, with a local certified technician dispatched. After the warranty, the Whirlpool-family advantage kicks in: parts everywhere, and any experienced independent tech can handle the work.

Repair Economics
Most-Common Repair
$100–$350
Dispenser Switch / Auger Motor
Common RepairTypical Range
Dispenser Switch / Auger Motor $100–$350
Ice Maker $150–$600
Water Inlet Valve $100–$300
Evaporator Fan Motor $150–$400
Defrost System $125–$450
Main Control Board $225–$800
Thermostat $125–$350
Condenser Fan Motor $150–$350
Door Gasket $100–$300
Compressor $600–$1,500
Parts Availability
Parts Availability

Plentiful

Independent catalogs at partselect.com and appliancepartspros.com both list functional parts tied to exact model KSRS25CSSS02; ordinary distributor purchasing is available.

Parts Sources
Third-party suppliers
Working On It Yourself

This platform is generally approachable for a confident DIYer. The repairs owners face most often here — Dispenser Switch / Auger Motor, Ice Maker and Water Inlet Valve — can typically be handled with basic tools and patience. The jobs that go deeper — sealed-system and compressor work — belong to a licensed technician; that work requires EPA certification and recovery equipment, and there is no homeowner path for it.

Data You Can Trust

This page draws on the ApplianceEdge Registry — 2,640 appliance families connected to more than 18,200 verified models, independently researched. We don’t know everything about this family yet, and we won’t pretend to: finish records, filter and accessory cross-references, and warranty information for this platform are still being verified. We only publish what we can stand behind, and the gaps close as the Registry grows.

ApplianceEdge assessments — lifespans, repair values, and reliability notes — are our editorial opinions, built from documented third-party sources: owner reports, industry pricing data, manufacturer literature, and official records. They describe patterns across a product family, not any individual machine; your experience may differ. Recall information links directly to official CPSC notices. We accept no payment from manufacturers, and no brand influences what we publish.

ApplianceEdge is not currently compensated for referrals made through links on this site. Links to products, retailers, and service providers are provided for convenience only. Our recommendations are based on ownership experience, reliability considerations, serviceability, and household fit—not compensation. No manufacturer or retailer pays for placement or favorable coverage.